Timetables and tickets Bus Timetables Bus tickets Discount Terms Services Instructions, Terms and Conditions FAQ Travel Services Fares Bus Tickets mobile app Parcel services Send parcel Extra services Pack it right Track & Trace Parcels Prices Receive a parcel General Conditions of Carriage FAQ/Parcel Services Service Points Service Point Search Service Point Network Business Transport and freight services Services for online stores Corporate Sales

Timetables and ticket purchase

Track & Trace consignments


Timetables and fares

0200 4000
The telephone service is available 24 hours a day 7 days a week. The call charge is €1.98/min + local/mobile network charge.

Travel services feedback and claims
020 331 222

Mon-Fri 8-16. Call charge 8,4 cents /min.


Service number for Parcel services 

0600 11300. The call charge is €1.98/min + local/mobile network charge.
Mon–Fri 8-18, Sat 9-17

On this number you can ask about your parcel with parcel-id, ask about parcel services and service fees and other parcel related issues.

Parcel services feedback and claims for consumers and pick-up service orders for consumers

020 336 161. The call charge is €0,084 + local/mobile network charge
Mon-Fri 8-17

On this number you can order a pick-up for your parcel, give feedback and make claims conserning Parcel services.

Service number for Parcel services for business

020 710 5024
Mon-Fri 8-18. The call charge is €0,084 + €0,169/min.


Lost Property
If you misplace something, the first place you should turn is to the bus operator on whose bus you were travelling. Lost and found items can also be requested from Suomen Löytötavarapiste and Suomen Löytötavarapalvelu

Oy Matkahuolto Ab

Postal address
P.O. Box 100
FI-00101 Helsinki, FINLAND

Head office's street address

Kaivokatu 10 A

FI-00100 Helsinki, FINLAND

+358 20 710 5000
Mon-Fri 8-16. Call charge is €0,0835 + €0,169/min

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