Travel services

If you wish, you can reserve tickets in advance and pay for and collect them at an R kiosk. A bus ticket reserved in advance can be paid for and collected at any of the 720 R kiosks in Finland. To make the reservation, call Matkahuolto’s nationwide service number 0200 4000 (€ 1.70 per min + local network charge) open on business days from 8:00 to 19:00, or visit a Matkahuolto service outlet. You can claim the ticket at the nearest R kiosk at your convenience. Check the location of the R kiosk using the R kiosk search function on the R kiosk web site.

Matkahuolto’s travel cards are sold by Matkahuolto’s customer service outlets and a number of Matkahuolto agents. Travel cards cost € 6.50 and can be reloaded. Aside from Matkahuolto outlets and agents, travel can be reloaded at all the R kiosks and on the buses in Finland, depending on the ticket product.

Ticket products can be loaded onto the cards for 3 to 5 years after which the card must be replaced by a new one. The card price will not be refunded. It is advisable to keep the card in a separate case to protect it from dirt, scratches and bending. Matkahuolto accepts no responsibility for any costs arising form the loss or careless handling of the card.

Matkahuolto's service outlets accept payments in cash, with Finnish charge cards, credit cards issued by Luottokunta (Eurocard, Visa, Master Card), American Express, and Diners Club. Additionally, Visa Electron and the current credit card issued by Nordea Asiakasrahoitus Oy are acceptable methods of payment. Matkahuolto agents and travel agencies accept different means of payment according to their in-house policies.