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Parcel services for private customers
Packing instructions
Consignments are regularly subjected to minor knocks and loads caused by stacking, bending,
abrasion and compression. Therefore the consignor must pay due attention to the packing
requirements specified by law. Matkahuolto accepts no liability for any damage to unpacked or
poorly packed consignments, nor for any damage to the packaging material.
Select a packaging of the right size
Packaging of the right size minimizes damage in transit
- Do not leave any empty space around the item when packing.
- Fill any empty space with pieces of Styrofoam, expanded polystyrene or bubble wrap.
- Make sure that the items cannot move around inside the package.
Several items in the same package
- Pack each item separately.
- Put the items in the package and place padding between and around them.
Seal the package with care
- Put everything included in the consignment inside the package.
- Items attached to the outside of the package can easily be lost in transit.
- Do not use or make packages that are irregular in shape. Do not leave any flaps or protrusions in the package.
Seal the seams of the package along their full length
- Use enough tape, string, staples, bands or other types of fastenings to ensure that the package is properly closed. The best way to seal the package is to use thick tape.
- Make sure the seams of the package support the contents. Take extra care to reinforce the bottom seam of the package.
- Attach/glue the parcel label to the top of the package.
- If your consignment consists of several parcels, remember to put a parcel label on all of the parcels and attach any instructions for special handling.
Fragile items
- Use an outer package with rigid walls made of a strong material.
- Place a thick (min. 5 cm) layer of cushioning material in the bottom of the package.
- Pack each fragile item separately.
- Place additional padding on top of the goods before you close the package.
- Attach a ”Fragile” label to the side of the package.
Bottles and jars containing liquid
- Seal all liquids in a container or bottle and make sure that the cap or lid is firmly closed.
- Pack the containers in a durable box so that they cannot move around inside it. The package must contain filling material that will absorb the liquid if the container or bottle breaks.
- Pack wide-mouthed containers (e.g., berry buckets) in plastic bags. Tape the bag or tie the bag shut so that it is watertight.
- Attach labels showing the position in which the package should be transported and handled.
Packaging large items or items of irregular shape
Prams, buggies, strollers and car seats
Fold the prams /buggies. Protect any textile surfaces with plastic or similar material. Secure parts that stick out or could come off easily with tape. Wrap the item completely in cardboard.
Bicycles, kick sledges, scooters and walking frames
Protect any protruding parts liable to be damaged or scratched carefully with plastic or packing
paper. Fold in all folding components and secure them in position with tape. Do not lock your
bicycle. Wrap the item completely in cardboard.
Car tyres
Pack car tyres in plastic wheel bags. With studded (spiked) winter tyres used for racing, place cardboard around the tread.
Please note, however, that plastic wheel bags alone are not sufficient to protect aluminium wheel rims. Additional cardboard protection is needed.
Car body parts
Bonnets, doors, boot lids, body panels, bumpers:
Wrap each item completely in foam rubber or similar material to ensure that it is not in direct
contact with the outer package. Bundle all the items in thick bubble wrap and protect all corners
and edges with Styrofoam, cardboard or expanded rubber.
Consider using additional padding if the weight or shape of the item is exceptional or
unusual. For example, if the item is curved or has protrusions, take extra care in its packaging.
Finally, place the item in a cardboard box making sure that all the contents are completely inside
it.
Do not place other items in the same package to prevent damage to the items during transit.
Plastic packaging alone is not sufficient for these items.
Car lights
Place the lights in a rigid cardboard box complete with padding to prevent the lights from
moving around inside the box and to isolate them from the outer packaging. Do not pack any other
items in the same box.
A sales package is seldom rigid enough to serve as transportation packaging. Use a rigid
cardboard box as the outermost packaging.
Car windshields and other windows:
Place the windshield or other windows in a plywood box, wooden crate or rigid cardboard box.
Provide plenty of padding on all sides of the glass. Make sure that the item cannot move around
inside the package. Do not place any other items in the same package. Glass items wrapped only in
plastic are not properly packaged.
Engines, gearboxes and other machine parts containing oil or fuel
- Drain any oil or fuel out of the machine or device before packing it!
- Always place these items in a suitable wooden, plywood or plastic box.
- Add filler to the box that will absorb any liquid that may leak from the items.